Recruitment

Recruitment

Want to join the Woking Bustler team?

WCT is a not for profit organisation, which was setup by Woking Borough Council to provide transport for those within the community who have reduced mobility.  By working for WCT, you will be helping to support social inclusion and wellbeing, for the young and old within our community.

Driver and Passenger WCT Woking Bustler

Fleet Manager

Woking Community Transport (Bustler) is a not for profit organisation working within the third sector.  It has been providing fully accessible transport services throughout Woking Borough and beyond for almost 30 years.  With a fleet of circa 50 vehicles, including fully electric variants, we are seeking an experienced Fleet Manager to join our team.

As the fleet manager, you will be expected to plan, coordinate and manage passenger transport operations.

You will co-ordinate the day to day deployment and operation of the passenger fleet services for both adults and children demonstrating exceptional customer-facing skills combined with a proactive approach.

Duties include:

Lead in the co-ordination and monitoring of fleet services, vehicles and staff including the scheduling team to ensure the smooth running of services. You will deal with operational issues and make appropriate transport arrangements ensuring customer service and safety is seen as a priority. You will organise and ensure that adequate cover and contingency arrangements are in place to maintain service delivery.

You’ll typically be involved in the day-to-day operations management, and finances of the transport services, marketing and PR, strategic development, service planning and people management.

Responsibilities

As the fleet manager, you’ll need to:

  • make sure that transport services are available to all through social inclusion initiatives
  • write reports and present options and recommendations to clients and senior management
  • ensure that all operations are carried out in accordance with UK law, particularly relating to health and safety
  • manage and supervise staff, organise work shift rotas and coordinate staff training
  • manage contracts and assist in the development of new business opportunities
  • minimise disruption and resolve any unscheduled delays, having to make decisions in difficult situations
  • meet passengers and customers to deal with complaints and areas of concern
  • analyse results of surveys on passenger/customer satisfaction and start new projects to improve performance
  • market passenger services to encourage greater passenger use of particular services, including: dial a ride, and the town centre buggy
  • identify existing and possible future transport problems
  • use IT systems for tasks such as scheduling and managing usage flows, and in cab technology

Qualifications/experience

  • Transport Manager Certificate of Professional Competence (CPC) in Passenger Transport Operations
  • experience in a customer-focused environment, or general management experience from any sector
  • Competent use of Microsoft office, emails, and computer scheduling systems

Skills

You’ll need to have:

  • excellent communication and interpersonal skills
  • an understanding/empathy of the third sector, and people living with SEND,
  • a commitment to team work
  • leadership and motivational skills
  • organisational, planning and time-management skills
  • project management skills
  • financial and commercial awareness
  • a creative approach to problem-solving
  • the ability to think logically and make quick decisions
  • a flexible approach to work as operational roles can involve extended hours.
  • IT skills
  • A high level of understanding of the transport sector
  • a clean driving licence
Download the details

Minibus drivers

Thank you for your interest however we are currently not recruiting.

Feel free to return to this page at any time.

WCT offers very good rates of pay

  • Community drivers are paid £9.18 per hour
  • Full uniform is provided
  • Stakeholder pension scheme which is open to all employees
  • 28 days paid holiday, which includes Bank Holidays – holiday for part-time contracts are calculated pro rata
  • Sick pay is also included for all staff – one month full pay and one month half pay with staff on casual contracts going straight onto Statutory Sick Pay
  • Full-time, part-time and flexible contracts depending on WCT requirement at the time of application
  • Successful applicants will be subject to disclosure and barring checks.

No prior experience is required as WCT provides full training, including:

  • Minibus Driver Awareness Scheme (MiDAS)
  • First aid
  • Manual handling
  • Specialist training is also provided as required.

You will require a full UK driving licence with D1 category to be a community driver.

Download the application form

Passenger Assistants are required to accompany and assist our special needs passengers during their transportation.

Thank you for your interest however we are currently not recruiting.

Feel free to return to this page at any time.

We offer :

  • Passenger Assistants are paid is £9.18 per hour
  • 28 days paid holiday, which includes Bank Holidays – holiday for part-time contracts are calculated pro rata
  • Sick pay is also included for all staff – one month full pay and one month half pay with staff on casual contracts going straight onto Statutory Sick Pay
  • Full-time, part-time and flexible contracts depending on WCT requirement at the time of application

We provide :

  • First aid training
  • Specialist training is provided as required

Successful applicants will be subject to disclosure and barring checks.

Why not join our team, and give something back to your community!

Become a member of Woking Community Transport, registering is FREE!

Download the application form