{"id":6236,"date":"2021-01-05T14:56:35","date_gmt":"2021-01-05T14:56:35","guid":{"rendered":"http:\/\/www.wokingbustler.org.uk\/?page_id=6236"},"modified":"2024-02-07T15:17:36","modified_gmt":"2024-02-07T15:17:36","slug":"testimonials-copy-doc","status":"publish","type":"page","link":"https:\/\/www.wokingbustler.org.uk\/testimonials-copy-doc\/","title":{"rendered":"Testimonials – copy Doc"},"content":{"rendered":"

Testimonials<\/span><\/h1>\n<\/div>
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Testimonials<\/span><\/h1>\n<\/div>
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What our customers think<\/h2><\/h1><\/div>
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Dear Bustler Service<\/strong><\/p>\n

My sister and I wanted to write and express our thanks and appreciation for one of your lovely drivers; Bob. We were up at St Peters hospital yesterday visiting my Grandmother who had come in via A&E. She was in the discharge lounge when we arrived and we met Bob. He said he was able to drive our Grandmother back to the nursing home where she lives as long as one of us could go with him. This is what we did. We are so grateful to him as this prevented my Grandmother from having to wait until much later in the day for hospital transport. Please pass on our thanks to him, what an amazing service Bustler is!<\/em><\/p>\n

With kind regards,<\/em><\/p>\n

Fiona and Diana Chan<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>

Dear Bustler Service<\/strong><\/p>\n

My sister and I wanted to write and express our thanks and appreciation for one of your lovely drivers; Bob. We were up at St Peters hospital yesterday visiting my Grandmother who had come in via A&E. She was in the discharge lounge when we arrived and we met Bob. He said he was able to drive our Grandmother back to the nursing home where she lives as long as one of us could go with him. This is what we did. We are so grateful to him as this prevented my Grandmother from having to wait until much later in the day for hospital transport. Please pass on our thanks to him, what an amazing service Bustler is!<\/em><\/p>\n

With kind regards,<\/em><\/p>\n

Fiona and Diana Chan<\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Surrey’s Force for Change (veterans who are not known or supported) project required transport to pick up veterans for a canal boat trip in Guildford on 16th June. The veterans were picked up from the Army Reserve Centre in Ewell and transported to the Angel Blue Canal Boat, Dapdune Wharf, Guildford FOC.<\/p>\n

Feedback from Surrey County Council<\/strong><\/p>\n

It was a really smooth & efficient service.
\nWe really appreciate the kindness and consideration shown to the veterans.
\nThe driver turned up early, was very kind and supportive of the veterans and efficiently drove them to the venue.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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Surrey’s Force for Change (veterans who are not known or supported) project required transport to pick up veterans for a canal boat trip in Guildford on 16th June. The veterans were picked up from the Army Reserve Centre in Ewell and transported to the Angel Blue Canal Boat, Dapdune Wharf, Guildford FOC.<\/p>\n

Feedback from Surrey County Council<\/strong><\/p>\n

It was a really smooth & efficient service.
\nWe really appreciate the kindness and consideration shown to the veterans.
\nThe driver turned up early, was very kind and supportive of the veterans and efficiently drove them to the venue.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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EV Training<\/p>\n

As discussed, just wanted to say a big thank you for delivering the EV80 training for our drivers this week. Steve and Nick were delighted and very much inspired by the content so well done!<\/p>\n

Mole Valley Council<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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EV Training<\/p>\n

As discussed, just wanted to say a big thank you for delivering the EV80 training for our drivers this week. Steve and Nick were delighted and very much inspired by the content so well done!<\/p>\n

Mole Valley Council<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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On the 18th of February and again yesterday I was brought home from a stay in St. Peter’s Hospital by a Bustler, driven by Bob. He could not have been more caring or helpful and I thank him and those who run this service very much.
\nI will be pleased to donate \u00a350.<\/p>\n

With kind regards, DF.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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On the 18th of February and again yesterday I was brought home from a stay in St. Peter’s Hospital by a Bustler, driven by Bob. He could not have been more caring or helpful and I thank him and those who run this service very much.
\nI will be pleased to donate \u00a350.<\/p>\n

With kind regards, DF.<\/p>\n<\/blockquote>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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My sincere thanks to your drivers who took me for my appointment on Wednesday they were kind and helpful seeing to my every need they made me feel safe and secure thank you once again.<\/p>\n

Peter I.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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My sincere thanks to your drivers who took me for my appointment on Wednesday they were kind and helpful seeing to my every need they made me feel safe and secure thank you once again.<\/p>\n

Peter I.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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My mother used the Bustler today (Wednesday, Sept 22, 1145), and she wanted to let you know that she is very appreciative of the punctuality and care taken by Colin, the driver. Thank you very much for taking such good care of her!<\/p>\n

Anne C.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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My mother used the Bustler today (Wednesday, Sept 22, 1145), and she wanted to let you know that she is very appreciative of the punctuality and care taken by Colin, the driver. Thank you very much for taking such good care of her!<\/p>\n

Anne C.<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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\u201cTreated like a queen\u201d<\/p>\n

My mother Pat recently travelled home on one of your buses from the Royal Surrey County Hospital following a fall.<\/p>\n

She was so impressed by the kindness and cheerful service given by the two drivers who took her home \u2013 and said she was \u201ctreated like a queen\u201d<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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\u201cTreated like a queen\u201d<\/p>\n

My mother Pat recently travelled home on one of your buses from the Royal Surrey County Hospital following a fall.<\/p>\n

She was so impressed by the kindness and cheerful service given by the two drivers who took her home \u2013 and said she was \u201ctreated like a queen\u201d<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

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Good journey as usual, very polite carried my shopping to the door, which was great.<\/p>\n

Josephine<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

Good journey as usual, very polite carried my shopping to the door, which was great.<\/p>\n

Josephine<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Bustler are excellent all the drivers are v helpful and kind.<\/p>\n

Pauline<\/p>\n<\/blockquote>\n<\/div><\/div><\/div><\/div><\/div>

Bustler are excellent all the drivers are v helpful and kind.<\/p>\n

Pauline<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Evening<\/p>\n

We use the Woking transport bus to WH school.<\/p>\n

I just wanted to let you know that the Driver and PA are absolutely fantastic. We have had a tricky few mornings with our son and they have gone out of their way to make it as stress free as possible. My son didn’t end up getting on the bus as he had a meltdown due to his ASD and they made me feel at ease after I felt guilty about it. They are always so patient and always arrive with a smile. It really makes all the difference to a family when your child has special needs<\/p>\n

Many thanks<\/p>\n

L<\/p>\n<\/blockquote>\n<\/div>

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Evening<\/p>\n

We use the Woking transport bus to WH school.<\/p>\n

I just wanted to let you know that the Driver and PA are absolutely fantastic. We have had a tricky few mornings with our son and they have gone out of their way to make it as stress free as possible. My son didn’t end up getting on the bus as he had a meltdown due to his ASD and they made me feel at ease after I felt guilty about it. They are always so patient and always arrive with a smile. It really makes all the difference to a family when your child has special needs<\/p>\n

Many thanks<\/p>\n

L<\/p>\n<\/div>

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Dear Michelle, Colin & Guy,<\/p>\n

Just wanted to say a big thank you for arranging a Bustler to take Dad to St Peter’s today. All a bit fraught as Dad’s appointment had been cancelled once already, then re-scheduled to an earlier time today but arrangements were sorted, Richard drove Dad and myself to St Peter’s in good time for his 1.30 appointment; he then waited whilst Dad had his scan, picked us up and drove us back again. Fantastic!!<\/p>\n

Very grateful for your kind support, thank you again!<\/p>\n

Yours sincerely<\/p>\n

Jane<\/p>\n<\/blockquote>\n<\/div>

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Dear Michelle, Colin & Guy,<\/p>\n

Just wanted to say a big thank you for arranging a Bustler to take Dad to St Peter’s today. All a bit fraught as Dad’s appointment had been cancelled once already, then re-scheduled to an earlier time today but arrangements were sorted, Richard drove Dad and myself to St Peter’s in good time for his 1.30 appointment; he then waited whilst Dad had his scan, picked us up and drove us back again. Fantastic!!<\/p>\n

Very grateful for your kind support, thank you again!<\/p>\n

Yours sincerely<\/p>\n

Jane<\/p>\n<\/div>

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Dear Mike & family<\/p>\n

Words are not enough to described how deeply grateful our family are for your continued support, kindness and understanding.<\/p>\n

We are under no illusion the sacrifices you make, the wasted minibus waiting, and the anxiety of potential behaviour towards you and the daily uncertainty about what the transition will bring. We know you do it to make life just the little bit easier for our family and know you don\u2019t need to. So we say thank you from the bottom of our hearts and wish you a wonderful Christmas with your loved ones.<\/p>\n<\/blockquote>\n<\/div>

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Dear Mike & family<\/p>\n

Words are not enough to described how deeply grateful our family are for your continued support, kindness and understanding.<\/p>\n

We are under no illusion the sacrifices you make, the wasted minibus waiting, and the anxiety of potential behaviour towards you and the daily uncertainty about what the transition will bring. We know you do it to make life just the little bit easier for our family and know you don\u2019t need to. So we say thank you from the bottom of our hearts and wish you a wonderful Christmas with your loved ones.<\/p>\n<\/div>

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Dear Bustler<\/p>\n

Thank you for your patience, your energy, your smiles and your compassion, without which I could not have coped.<\/p>\n

Life for our family becomes that little bit easier when we know S is in safe, kind hands on the way to and from school.<\/p>\n

We are extremely grateful and want to say a\u00a0massive thanks.<\/p>\n

Please have a wonderful safe summer.<\/p>\n

S (pupil from the Jigsaw School)<\/p>\n<\/blockquote>\n<\/div>

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Dear Bustler<\/p>\n

Thank you for your patience, your energy, your smiles and your compassion, without which I could not have coped.<\/p>\n

Life for our family becomes that little bit easier when we know S is in safe, kind hands on the way to and from school.<\/p>\n

We are extremely grateful and want to say a massive thanks.<\/p>\n

Please have a wonderful safe summer.<\/p>\n

S (pupil from the Jigsaw School)<\/p>\n<\/div>

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Steve\/Richard<\/p>\n

Once again thanks so much for your help, you relate to the guests so wonderfully and that helped to make it a great day!<\/p>\n

Best wishes for a Happy New Year!<\/p>\n

Anne Roberts
\nWoking Lions<\/p>\n<\/blockquote>\n<\/div>

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Steve\/Richard<\/p>\n

Once again thanks so much for your help, you relate to the guests so wonderfully and that helped to make it a great day!<\/p>\n

Best wishes for a Happy New Year!<\/p>\n

Anne Roberts
\nWoking Lions<\/p>\n<\/div>

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Dear Guy,<\/p>\n

I am writing this on my residents\u2019 behalf and from myself, to thank your team for the exceptional service they provide.<\/p>\n

One of my residents, who regularly goes to Moorcroft day centre, had a nasty leg situation. One of your drivers – Sarah – took him to the Woking Walk In Centre on Tuesday. As she was finishing her shift, Sarah took the Bustler back to the depot and then returned, in her own car, to check on him and bring him home.<\/p>\n

We are so grateful for her help. I am sure that these kindnesses are always appreciated, but often not fed back to those who need to know.<\/p>\n

Best regards<\/p>\n

Debbie Harlow
\nDevelopment Manager
\nHomeworth House
\nMount Herman Road
\nWoking
\nGU22 7XE<\/p>\n<\/blockquote>\n<\/div>

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Dear Guy,<\/p>\n

I am writing this on my residents\u2019 behalf and from myself, to thank your team for the exceptional service they provide.<\/p>\n

One of my residents, who regularly goes to Moorcroft day centre, had a nasty leg situation. One of your drivers – Sarah – took him to the Woking Walk In Centre on Tuesday. As she was finishing her shift, Sarah took the Bustler back to the depot and then returned, in her own car, to check on him and bring him home.<\/p>\n

We are so grateful for her help. I am sure that these kindnesses are always appreciated, but often not fed back to those who need to know.<\/p>\n

Best regards<\/p>\n

Debbie Harlow
\nDevelopment Manager
\nHomeworth House
\nMount Herman Road
\nWoking
\nGU22 7XE<\/p>\n<\/div>

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WOKING LIONS CLUB – DISTRICT 105SE<\/h3>\n

Ordinary people \u2013 Amazing things<\/p>\n

Past President<\/p>\n

Incorporating Woking Lions Club Charity Trust Fund Registered No 293883.<\/h5>\n<\/div>
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7th January 2019<\/p>\n

Guy Padfield-Wilkins Esq.,
\nWoking Community Transport,
\nOld School Place,
\nWestfield,
\nWOKING<\/p>\n

Dear Guy,<\/p>\n

CHRISTMAS DAY AT MOORCROFT FOR THE LONELY<\/p>\n

On behalf of our President, Bob Hills and our members, I am writing to thank you for your help with our Christmas Day Dinner and entertainment last week. All reports we have from the guests and our helpers who in total were over 100, was how much they enjoyed both the Dinner and the Bingo afterwards, and the \u2018goody bags\u2019 we gave our guests on leaving.<\/p>\n

Guy, we are truly grateful to WCT for providing the Bustler, and particularly to Richard Shaw as your volunteer driver once again, helping those guests with wheelchairs or walking aids, who without your Bustler would have been unable to attend the festivities and Dinner we provided at Moorcroft, and thus would have been on their own instead.<\/p>\n

I hand delivered a thank you letter to Richard last week, and spoke to him and his family, and told them how much we appreciated their help. We were successful in getting a short \u2018thank you letter\u2019 in last week\u2019s News and Mail, under the heading \u201cA most enjoyable Christmas Lunch\u201d, but inadvertently it showed Richard as Steve Shaw. My sincere apologies to Richard for that, but nothing I can do after the event. Please could you give Richard a copy of this letter so he has our apologies for the wrong first name being included.<\/p>\n

Our sincere thanks for your help in keeping this annual event going this Christmas, which has now been running for over 30 years, providing company and entertainment for so many local people who otherwise would be on their own on Christmas Day<\/p>\n

With very best wishes from Jacquie and me for a Happy, Healthy and Peaceful New Year to you and your family,<\/p>\n

Yours sincerely,<\/p>\n

Roger Chamberlain.<\/p>\n<\/div>

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Hi Guy,
\nI would like to say that Bob is a great asset to Bustler and is so supportive to the customers and our staff team here at Lockwood.<\/p>\n

He has excellent communication with us and really cares about the customers and their welfare and they all like him.
\nHe is great to work with.<\/p>\n

Kind Regards
\nLisa<\/p>\n

Lisa Knapman | Area Operations Manager South | Surrey Choices | 07711 761138 | 01483 806500 | lisa.knapman@surreychoices.com<\/p>\n

Visit our website www.surreychoices.com<\/a><\/p>\n<\/blockquote>\n<\/div>

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Hi Guy,
\nI would like to say that Bob is a great asset to Bustler and is so supportive to the customers and our staff team here at Lockwood.<\/p>\n

He has excellent communication with us and really cares about the customers and their welfare and they all like him.
\nHe is great to work with.<\/p>\n

Kind Regards
\nLisa<\/p>\n

Lisa Knapman | Area Operations Manager South | Surrey Choices | 07711 761138 | 01483 806500 | lisa.knapman@surreychoices.com<\/p>\n

Visit our website www.surreychoices.com<\/a><\/p>\n<\/div>

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