{"id":5218,"date":"2019-11-13T17:03:15","date_gmt":"2019-11-13T17:03:15","guid":{"rendered":"http:\/\/www.wokingbustler.org.uk\/?page_id=5218"},"modified":"2024-01-31T11:14:41","modified_gmt":"2024-01-31T11:14:41","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.wokingbustler.org.uk\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-parallax-none nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-right:5%;--awb-padding-bottom:5%;--awb-padding-left:5%;--awb-margin-bottom:-15px;--awb-background-image:url(&quot;https:\/\/www.wokingbustler.org.uk\/wp-content\/uploads\/2019\/11\/WCT-Bustlers1920x400-1024x320.jpg&quot;);--awb-background-size:cover;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1 style=\"text-align: center; margin-top: 0.3em; margin-bottom: -0.3em;\"><strong><span style=\"color: #ffffff;\">FAQ&#8217;s<\/span><\/strong><\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-padding-top:0px;--awb-padding-bottom:0px;--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:60;line-height:1.2;\"><h1>Frequently asked questions<\/h1><\/h1><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: #f9f9f9 } #accordian-1 .fusion-panel { border-color:#cccccc; border-width:0px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;width: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-size:22px;font-family:\"Source Sans Pro\";font-style:normal;font-weight:300;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Droid Sans\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #333333 !important;border-color: #333333 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #e8b127;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #e8b127;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #e8b127!important;border-color: #e8b127!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".operations\" href=\"#\">Operations<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".passengers-and-journeys\" href=\"#\">Passengers and journeys<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9486 \"><span class=\"entry-title rich-snippet-hidden\">Is there a joining or Annual registration fee for membership?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-02T15:30:30+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9486\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9486\" href=\"#collapse-1-9486\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a joining or Annual registration fee for membership?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9486\" aria-labelledby=\"faq_1-9486\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. From April 2024 a registration fee of \u00a326 is required to use the service for 2024\/25. <a href=\"\/2024\/02\/letter-to-dar-members\/\">Click here for more details<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5196 operations \"><span class=\"entry-title rich-snippet-hidden\">How do I become a dial-a-ride Driver or Passenger Assistant?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:31:13+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5196\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5196\" href=\"#collapse-1-5196\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How do I become a dial-a-ride Driver or Passenger Assistant?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5196\" aria-labelledby=\"faq_1-5196\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>If you passed your car driving test before January 1997, you can apply to become a Bustler driver.<\/p>\n<p>You will be required to attend an interview, undergo first aid, manual handling, safe guarding, and minibus driver training, pass a medical and disclosure checks.<\/p>\n<p>WCT Bustler covers all costs for training and checks.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5198 operations \"><span class=\"entry-title rich-snippet-hidden\">Is Woking Community Transport run by Woking Borough Council?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-01-16T11:51:22+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5198\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5198\" href=\"#collapse-1-5198\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is Woking Community Transport run by Woking Borough Council?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5198\" aria-labelledby=\"faq_1-5198\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, WCT Bustler is independent of the council.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5200 operations \"><span class=\"entry-title rich-snippet-hidden\">Do you operate electric vehicles?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-01-31T16:29:39+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5200\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5200\" href=\"#collapse-1-5200\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you operate electric vehicles?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5200\" aria-labelledby=\"faq_1-5200\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We have 14 electric vehicles within our fleet &#8211; 8 of these are accessible.<\/p>\n<p>Our plan is for our fleet to be fully electric by 2030.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5202 operations \"><span class=\"entry-title rich-snippet-hidden\">Do your Drivers and Passenger Assistants get paid?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:30:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5202\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5202\" href=\"#collapse-1-5202\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do your Drivers and Passenger Assistants get paid?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5202\" aria-labelledby=\"faq_1-5202\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The vast majority of our staff do get paid, however we also have a small number of volunteers.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5206 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Is there a joining or annual membership fee for dial-a-ride?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:27:38+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5206\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5206\" href=\"#collapse-1-5206\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is there a joining or annual membership fee for dial-a-ride?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5206\" aria-labelledby=\"faq_1-5206\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No, unlike some other borough dial-a-ride schemes, we do not charge to join or for annual membership.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5208 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Why can I not travel outside of Woking Borough on dial-a-ride?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-04-02T15:31:58+01:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5208\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5208\" href=\"#collapse-1-5208\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why can I not travel outside of Woking Borough on dial-a-ride?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5208\" aria-labelledby=\"faq_1-5208\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The dial-a-ride service is run for the residents of Woking Borough and it&#8217;s operating area is restricted to within the Borough.<\/p>\n<p>We do offer enhanced dial-a-ride for customers wishing to travel outside of the borough.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5210 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Why do you not have more than one person operating the booking line?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:27:14+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5210\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5210\" href=\"#collapse-1-5210\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why do you not have more than one person operating the booking line?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5210\" aria-labelledby=\"faq_1-5210\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Due to the complexities of scheduling dial-a-ride and the use of multiple vehicles in multiple locations,<\/p>\n<p>it is not currently possible to have more than one person amending the system at a time.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5212 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Why can I not get through on the booking line?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:27:05+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5212\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5212\" href=\"#collapse-1-5212\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why can I not get through on the booking line?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5212\" aria-labelledby=\"faq_1-5212\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>The dial-a-ride booking line is operated by one person.<\/p>\n<p>The line is open 9:30 \u2013 12:00 and 14:30 \u2013 16:00 Monday to Friday.<\/p>\n<p>These times are designed to allow time for the operator to deal with voice messages and email bookings.<\/p>\n<p>We current have over 2,500 dial-a-ride members, and therefore the booking line can become very busy at times.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5214 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Why does WCT Bustler hold reserve funds?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:26:58+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5214\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5214\" href=\"#collapse-1-5214\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why does WCT Bustler hold reserve funds?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5214\" aria-labelledby=\"faq_1-5214\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>WCT Bustler operates on a best practice principle, this among other considerations requires us to hold reserves to cover a six month operating period.<\/p>\n<p>In addition, a commercial operator is required to hold in reserve \u00a38,000 for its first vehicle and \u00a34,450 for every additional vehicle.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-5216 passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Why do I sometimes only see one person travelling on a dial-a-ride minibus?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2019-11-12T16:26:46+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-5216\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-5216\" href=\"#collapse-1-5216\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Why do I sometimes only see one person travelling on a dial-a-ride minibus?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-5216\" aria-labelledby=\"faq_1-5216\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Dial-a-ride is a multiple pick-up and multiple drop-off service.<\/p>\n<p>For this reason there may be times when only one passenger is on board.<\/p>\n<p>However, on other occasions there may be several people on board at the same time i.e. all passengers travelling to the same destination, shops etc.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-9189 operations passengers-and-journeys \"><span class=\"entry-title rich-snippet-hidden\">Do you run a service on a Saturday?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/www.wokingbustler.org.uk\/author\/bustler123\/\" title=\"Posts by Bustler Editor\" rel=\"author\">Bustler Editor<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2024-01-31T11:17:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-9189\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-9189\" href=\"#collapse-1-9189\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do you run a service on a Saturday?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-9189\" aria-labelledby=\"faq_1-9189\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Due to funding and the lack of demand currently there is no Dial-a-Ride service on Saturdays.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:#f1f1f1;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div 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class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Wokingbustler.org.uk<\/title>\n<meta name=\"description\" content=\"FAQs Frequently Asked Questions - get the answers here for most asked questions\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wokingbustler.org.uk\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Wokingbustler.org.uk\" \/>\n<meta property=\"og:description\" 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