Using Bustler Dial-a-Ride

Bustler operates across Woking Borough – from Brookwood and Knaphill in the west to Byfleet in the east. We will collect you from your front door and take you wherever you wish to go in Woking – and bring you home again of course!

In Woking Town, you can be dropped off at one of two drop off points:

  • Civic Offices for the Peacocks shopping centre, New Victoria Theatre, Cinemas, Library, and Town Square;
  • Commercial Way (at the rear of BHS) for Wolsey Place (east), Christ Church, Barclays Bank.

Bustler Dial-a-Ride can also drop you off at any of the Centres for the Community, supermarkets, Health Centres, doctors surgeries and Woking Community Hospital.  Additionally, on week days, we can also take you to St Peters, Royal Surrey County and Ashford hospitals.

In order to make a trip on Bustler Dial-A-Ride, you must first become a registered user. To do this, go to the Register with us! page, and then complete and submit the form. It won’t cost you anything to become a Bustler member!

Once you have been registered, you will be given a membership number. To book a trip on Bustler Dial-A-Ride (subject to availability), ring the booking line 01483 724433, quoting your membership number. Agree a pick up and return time with our operator and Dial-A-Ride will collect you from your home.

Booking Line

01483 724433

Next day booking
(Subject to availability)
09.30 am to 11.30 am (Monday to Friday)
Up to 14 days in advance
(Subject to availability)
09.30 am to 11:30 am

2.30 pm to 4.00 pm (Monday to Friday)

Please remember – you must request your trip on Bustler at least the day before – we are not allowed to take bookings on the day of travel.

There is a small charge for the Dial-A-Ride service to help meet our costs. A fare of between £3.30 and £3.70 for a single journey within Woking Borough and between £8.00 and £12.00 (single) for the Hospitals is paid to the driver when you board Bustler. Bearing in mind that Bustler offers a door-to-door service, we believe that this fare offers our members excellent value for money.